Recruitment Garage

Why the same business problems keep coming back

For the past 4 years, every time we’ve had heavy rain, water has busted over my gutters like a waterfall.

And when you live in the sub-tropics, that’s often!

Tons of precious water just washing away.

When you rely on tank water, this just isn’t 😢 funny.

I’ve had roofers, plumbers, even my sister look at it! (Entertaining:))

Nothing worked:
– Larger drains.
– Outlet valves.
– Foam in the roof.

Everyone kept trying to fix the problem where it was showing up.

Until last week.


🦄 I found my unicorn plumber.

He traced the entire system back to the tank to 100% identify the cause before trying to fix anything.

Turns out the root cause was…well… roots!

They had completely invaded the down pipe.

So, 4 years and thousands of dollars later, all it took was one person who made sure he was fixing the right problem, before he got to work.

Today, when it pelted down again? Not a drop lost.

And honestly, I’ve done the exact same thing in my business.

Spotted a problem. Made a quick assumption and thrown time and money at what I thought was wrong.

Might be familiar?

Like when I’ve thought I needed more leads, but actually it’s been more a follow up issue. (I like to blame ADHD for that one).


Or times when I felt I needed to hire someone, when in fact I just needed better systems.

We all do it.

Here’s what I’ve trained myself to do instead.

→ Trace problems “upstream”, instead of trying to fix them where they show up.
→ Test my assumptions about the cause.
→ Stop fixing symptoms until I’m 100% sure I know the reason.

I know when you’re under pressure it’s so tempting to just dive in and fix it fast so you can keep motoring.

But if I’ve learned anything, it’s to resist the urge…

Your future self (and bank account) will thank you.


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Have a great week.

BK

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Transcript

Behind The Name

Belinda Kerr

From meat pies to mung beans… I grew up on a cattle property in a hippy village. A little diverse perhaps. I remember the hippies coming en masse to Nimbin when I was young and our sleepy little farming village transforming overnight – we were famous! National media attention put us on the map… and in the guidebooks attracting travellers from Montreal to Munich.

I was exposed to every view, ideal and judgement of the day and found it fascinating how different we all are. The variety sparked a lifelong interest in what makes people tick (myself included). I guess it’s no accident, (although it totally was) that I landed in recruitment. I now live in the Sunshine Coast hinterland, another diverse and beautiful part of the world, with my family, two scraggy dogs, and a vibrant community of great friends. Funny how life can take you full circle.

All I need is a Kombi to complete the picture.

BK-White

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